Privacy Policy
By agreeing to this Privacy Policy, you acknowledge and agree to the following:
User Information
You consent to providing certain information during the registration process, including but not limited to:
- Name
- Email address
- Gender
- Age
- Postal code
- Credit card or debit card details
- Medical records and history
- Sexual orientation
- Biometric information
- Password
This information enables us to enhance our sites and provide users with the most user-friendly experience possible.
Cookies
You consent to the use of “cookies” or similar electronic tools to collect information. These cookies assign each visitor a unique, random number as a User Identification (User ID) to understand individual interests. Unless voluntarily provided (e.g., through registration), we will not have access to personal information via cookies. Our advertisers may also utilize cookies, over which we have no control.
Links to Other Sites
Our privacy policy applies solely to our website. You acknowledge that we are not responsible for the privacy practices or content of external sites linked from our website.
Information Sharing
You acknowledge and consent to the sharing of sensitive personal information with third parties without user consent in the following circumstances:
- When required by law, court order, or governmental agency
- For verification of identity, prevention, detection, investigation (including cyber incidents), prosecution, and punishment of offenses
We may share such information with our group companies, officers, and employees for processing personal information on our behalf. Recipients agree to process information in compliance with this Privacy Policy and relevant confidentiality and security measures.
Information Security
While we employ security measures to protect against unauthorized access, alteration, disclosure, or destruction of data, you acknowledge and accept the inherent risks associated with data transmission over the Internet, and you release DarkHorseStocks from any liability arising from such risks.
Changes to Privacy Policy
You agree that our Privacy Policy may be updated periodically to reflect necessary changes. Any information collected will continue to be used in accordance with the policy under which it was collected.
Grievance Redressal
For any complaints, abuse, or concerns regarding content or breach of these terms, please contact the designated Grievance Officer at support@darkhorsestocks.in.
By agreeing to this Privacy Policy, you affirm that you have read, understood, and agreed to all terms outlined herein, and you release DarkHorseStocks from any liability arising from your use of the website.
Privacy Policy
Website: https://www.simplideliver.com
1. Introduction
Welcome to SimpliDeliver, a platform designed to support advanced WhatsApp communication, CRM, and campaign management. We are committed to protecting your data and ensuring transparency around how we collect, process, and use your information. This Privacy Policy outlines our obligations and your rights, and is intended to fully comply with applicable global data protection laws, including the GDPR, Indian IT Act, and other regional privacy laws.
By using our services, you acknowledge and agree to this Privacy Policy.
2. Scope
This policy applies to:
- All users and visitors of https://www.simplideliver.com
- Data processed through WhatsApp integrations, Meta APIs, contact uploads, CRM usage, campaigns, and analytics
- Any third-party links or references displayed within the platform (e.g., Darkhorsestocks or any similar external insights or data).
Disclaimer: SimpliDeliver is not responsible for the privacy policies, data usage, accuracy, or content on external sites such as Darkhorsestocks. Users access such resources at their own discretion.
3. Information We Collect
a. Personally Identifiable Information (PII)
- Full name, email address, contact number
- WhatsApp Business credentials (e.g., phone ID, token)
- Uploaded contact files and related metadata
b. Non-PII and System Data
- Device type, browser type, IP address
- Logs of user activity within the dashboard (e.g., page views, clickstreams)
- Session tokens, authentication metadata
c. Platform Data (from Meta/Facebook)
- Meta user ID, access tokens, profile picture
- Page or Business info synced through Meta API
d. Third-Party Data
- Insights or links to third-party content (e.g., market analysis from sources like Darkhorsestocks)⚠️ Such data is presented as-is. We do not verify or endorse third-party claims.
4. How We Use Your Information
We use your information to:
- Provide core platform functionality (contacts, campaigns, templates, chat)
- Authenticate users and authorize access
- Offer personalization and recommendations
- Troubleshoot issues and improve services
- Comply with Meta’s developer platform policies and applicable laws
We may also use anonymized and aggregated data for:
- Internal analytics
- Service improvements
- AI-based reporting and automation features
We do not sell, rent, or trade your personal data.
5. Legal Basis for Processing
We process data based on:
- Your explicit consent when registering or authorizing via Meta/WhatsApp
- Contractual necessity (e.g., using data to run the CRM you signed up for)
- Legitimate interest in improving user experience and preventing misuse
- Compliance with legal obligations
6. Data Sharing and Third Parties
We only share your data with:
- Hosting partners (e.g., DigitalOcean, AWS)
- Database providers (e.g., MongoDB Atlas, MySQL)
- API service providers (e.g., Meta)
- Communication providers (e.g., email, SMS)
Each vendor is bound by a Data Processing Agreement (DPA) and required to meet security standards.
We may disclose your data to law enforcement or regulators if:
- Required by applicable law, court order, or legal process
- Necessary to protect rights, property, or safety of SimpliDeliver, its users, or the public
7. Requests from Public Authorities
We maintain a formal review policy for all such requests. This includes:
- Legal validity check
- Right to challenge
- Minimizing disclosed data
- Internal documentation and legal counsel consultation
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Rectify inaccurate data
- Withdraw consent
- Request deletion or restriction
- Object to data processing
- Export your data
To exercise your rights, email us at: privacy@simplideliver.com
9. Data Retention
We retain data:
- As long as necessary to deliver services
- To fulfill legal and regulatory obligations
- For up to 90 days post-deactivation unless requested otherwise
Backups and logs may remain up to 6 months for disaster recovery and compliance.
10. Data Security
We implement:
- End-to-end encryption (for WhatsApp)
- Encrypted databases and secure tokens
- Secure OAuth flows with Meta
- Regular internal audits and access controls
Still, no digital platform can guarantee 100% security. Use strong passwords and notify us of any breach suspicions.
11. External Content and Third-Party Liability
SimpliDeliver may include references, integrations, or links to third-party content or insights (such as Darkhorsestocks).
Important:
We do not create, verify, or assume liability for any content, recommendation, or financial insight provided by external third parties. Users should perform their own due diligence before acting on any external information.
12. Children’s Privacy
Our platform is not designed for or directed at individuals under 18. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via:
- Platform notifications
- Updates to this page: https://www.simplideliver.com/privacy-policy
14. Contact Us
For questions, complaints, or data deletion requests:
Niyam Vora
Email: support@simplideliver.com
Website: https://www.simplideliver.com
✅ Compliance Notice to Meta
This policy:
- Is hosted on a publicly available, non-geoblocked, and Meta-crawler-accessible URL
- Includes data collection, processing, and deletion clauses
- Is controlled by the legal entity/individual responsible (Niyam Vora)